#Uniqlo returns full#
#Uniqlo returns free#

Our Customer Care team are always here to help and if you have any further enquiries please Contact Us.

In-store: Our store staff will be able to advise you of stock availability at the time of purchase If you are eligible a laptop bag will be included on your tax Invoice and will also arrive with your parcel. How do I know if the laptop bags are still available?Ī: Online Store: Stock will be allocated as orders are placed and will be until stocks last, we are unable to guarantee that you will be eligible and your laptop bag prior to placing your order as stock levels will be constantly changing. If I use a coupon will I still be eligible for the giveaway?Ī: Yes, as long as your items are valued $110 or more, even if a coupon is applied you will still be eligible for the giveaway (whilst stock last). Will the laptop bags be available in-store and/or online?Ī: Yes, the laptop bags will be available at all of our stores including our online store.

#Uniqlo returns full#

If you purchases are split into multiple transactions, you are only eligible for one laptop bag per customer.Ĭan I keep the laptop bag if I return items from my order/purchase?Ī: Absolutely, this is a gift from us to you and you are welcome to keep the laptop bag should you need to return your order. Merchandise purchased in stores must be returned to the original purchase store location for a full refund to the original form of payment up to 30 days from the purchase date Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. Only orders placed between 12:00AM AEST on Thursday 27/07/23 to 11.59PM AEST on Sunday 30/07/23 will be eligible for the bag (whilst stocks last).Ī: There is only one laptop bag per customer for purchases that are over $110. I ordered before the 27th, can I please be sent a laptop bag?Ī: Unfortunately not. Please note, we will also be updating the Shopping cart messaging to show when stock is still available. Please wait for the arrival or your order to confirm if you were eligible. The laptop bag will be included in your order for eligible customers who qualify, whilst stocks last. The laptop bag isn't showing in my order confirmation, how do I know if I am eligible?Ī: The laptop bag will not be shown at the checkout page or in your order confirmation email, it will however be shown on your tax Invoice inside your parcel. In store you can request when making your purchase depending on availability. Unfortunately you can not request a specific colour for online orders. What are the dimensions of the laptop bag?Ī: Width 35cm x Height 26cm x Depth 2.5 (suitable for 13 inch laptop)Ī: Either a Blue or Aqua colour will be added to your online order at random.

#Uniqlo returns free#

Online: Eligible orders will have the laptop bag included inside your parcel, please note your Free gift will not show on the checkout or order confirmation email. In-Store: Please take your receipt to the novelty counter in store to receive your free laptop bag

Limit of one per customer.Ī: For online orders or in-store purchases made between Thursday 27/07/23 to 11.59PM AEST on Sunday 30/07/23 (whilst stocks last) *Spend over $110 in one transaction at any UNIQLO Australia store during opening hours or online (including Click & Collect) from 12:00AM AEST on Thursday 27/07/23 to 11.59PM AEST on Sunday 30/07/23 (promotion period) to receive 1 x laptop bag gift with purchase (GWP), strictly whilst stocks last. To be honest I don’t think they should have to help be, Uniqlo should be sorting this out.UNIQLO LAPTOP BAG GIVEAWAY - July 27th, 2023 I looked at the citizens advice website but can’t find my issue under their consumer section. Refusing to take it any further.ĭoes anyone know if contacting their head office might be useful? Does anyone have a contact email? So I’m not sure what to do as this is obviously an error on their part but they have now referred me to the citizens advice bureau. They’ve said that they don’t use returns slips so cannot refund me. Earlier this month I contacted Uniqlo customer service who tell me that as I didn’t use their Evri returns service (something I had no clue about as I used the form in the package) they cannot refund me. Sent it to the address on the form together with the completed form. I tracked it and kept the receipt from the post office.

I decided it wasn’t for me so returned it using the returns slip in the package. I bought a Uniqlo jacket in April for £50 through their website. Shop boldly at top stores with easy package tracking, free shipping, free returns & more exclusive benefits with your ShopRunner membership.